Shipping policy
Hi-Rev Dyno & Engine is based in Rialto, California. Here's what to expect when you order.
Order processing
In-stock orders placed before 2:00 PM PT, Monday–Friday, typically ship the same or next business day. Orders placed after that, or on weekends and holidays, go out the next business day. Custom, special-order, and drop-ship items take longer — we'll email you with an ETA as soon as we have it.
During busy periods or new-product launches, processing can take an extra day or two. If an item on your order is backordered, we'll contact you before shipping the rest.
Shipping rates
Free standard shipping on orders of $299 or more. For other orders, standard rates are based on order weight: $10.99 (up to 3 lb), $12.99 (3–8 lb), $19.99 (8–20 lb), and $29.99 (over 20 lb). Within the continental U.S. we offer:
- Standard — typically 3–7 business days in transit
- Express — typically 1–3 business days in transit
Transit times are estimates from the carrier once the package leaves us, and don't include order processing time. We can't guarantee carrier delivery dates.
Oversized and freight items
Some parts — intake manifolds, cylinder heads, long-tube headers, and complete engines — are oversized and may ship freight or require additional shipping charges beyond the rate shown at checkout. If your order requires freight, we'll contact you with a quote before charging anything or shipping. You're free to cancel for a full refund at that point.
Local pickup
Local to the Inland Empire? You're welcome to pick up at the shop and skip shipping entirely. Choose local pickup at checkout if available, or just call us at (909) 566-7586 and we'll set your order aside. We'll email you when it's ready — please wait for that email before driving out.
Hi-Rev Dyno & Engine
1285 N. Fitzgerald Ave, Ste. I, Rialto, CA 92376
Tracking
You'll get a shipping confirmation email with tracking as soon as your order leaves. Tracking can take up to 24 hours to show movement — that's normal and doesn't mean anything is wrong.
Shipping addresses
Please double-check your address at checkout. We ship to the address exactly as entered. If a package is returned to us as undeliverable due to an incorrect address, we'll refund the item cost but not the original shipping, and reshipping will be charged again. We can't reroute a package once it's in the carrier's hands.
We do not ship to P.O. boxes for oversized items. APO/FPO addresses are handled case by case — contact us first.
International orders
We ship internationally to select countries via USPS and DHL Express, with rates calculated live at checkout. Import duties, taxes, and customs fees are not included in the price or shipping cost and are the customer's responsibility. These are collected by your country's customs authority, not by us. Customs delays are outside our control and we can't refund shipping because of them.
Damaged or lost shipments
Inspect your package as soon as it arrives. If the box or the part is damaged, take photos of the packaging and the item before doing anything else and contact us within 5 business days of delivery at hirevtuning@gmail.com or (909) 566-7586. We'll file the carrier claim and get you taken care of.
If tracking shows delivered but you don't have the package, check with your neighbors and household first, then contact us — we'll open a carrier investigation.
Questions
Not sure how something will ship, or need it by a specific date? Call us at (909) 566-7586 before you order and we'll figure out the best option.